CustomerZone

Frequently Asked Questions

Q. How do I obtain the Technical downlink detail of Zee Turner channels?

  • Please click on the provided button to download the downlink details for various channels.
    (Click here)

Q. What is the Basic checklist for trouble shooting to receive the Zee Turner channels?

  • Zee Turner always takes care of its trade partners & customers by providing them up-to-date information on every little or big issue. Please click the following link to download the basic checklist for trouble shooting to receive the Zee Turner channels. (Click here)

Q. What are the Contact details of Repair Centers across India?

  • We have various repair centers across India. To download the contact details, please click on the link. (Click here)

Q.How can I subscribe to the Channels?

  • A step-by-step Guide along with a state wise corresponding address reference table. (Click here)

Q. How do I become a dealer with the company?

  • Contact nearest Zee Turner Office for details or visit Contact us section.

Q. What do I do if my box is faulty, how do I replace my faulty box.

  • a) In case of a faulty box the customer will contact the dealer and the dealer will take further actions      on the same.
  • b) After checking if the box is found faulty the dealer gets the box replaced.
  • c) If in any delay please contact nearest Zee Turner regional office.

Q. What do I do if the message displays No Access or in case of loss of signal?

Q. What should I do in case my box is lost/stolen ?

  • a) Lodge an FIR.
    b) Inform the dealer about the same.
    c) Pay for the coast of the stolen hardware.
    d) Pay security for the second hardware.

Q. Why have my services been stopped / interrupted?

  • The reason for the interruption in your services could be:
    a) Due to non-receipt of Payment
    b) Non Signing of agreement
    c) faulty box or piracy.